An Effective Leader Is Always A Good Communicator
Are your business relationships causing stress?
Without communication, there would be no human civilisation, and certainly no commerce going on. The most successful businesses always have leaders that are good communicators ...
If you're not a good communicator, it may be time to try a little mediation!
copyright: nexusplexus / 123rf stock photo (licensee)
Whether you're talking with your team, your business partners, your customers or your suppliers, you need to not only give clear instruction but also to listen intently as well. You have two ears and one mouth for a very good reason.
The best leaders will spend more time listening than they do talking, but their conversations will always ensure that the recipient feels like they are being heard, are understood and leave the conversation feeling appreciated.
The adage of "actions speak louder than words" applies in many circumstances, but as we have seen with the recent EU Referendum, words can also be incredibly damaging if not used in the right context or conveyed in the most appropriate way.
If you recognise that poor communication is causing stress or conflict in your world, then do get someone to mediate the conversations between you and your teams, partners, customers or suppliers.
"Did you know that even if we're speaking the same language we're not always speaking the same language?"
We all have different 'internal representation systems', based on our past experiences, that allow us to process the world around us. The words that come naturally to one person can be completely alien to others and this can cause frustration, stress and conflict.
If we were having a face-to-face conversation and I was to say "I see what you mean", it may not register with you if you were expecting me to say "I hear what you're saying" and this could easily lead to a misunderstanding.
"I was using 'visual' representations, and you were expecting to hear 'auditory' ones!"
If any of your business relationships are causing stress, for either yourself or others, then do give me a call on 07521 790284 or click here to send me a quick email and let's see how I can smooth things out, help others to see your point of view and ensure that everyone hears what you're saying ... and both you and them understand.
Until next time ...
I'm Kirsty Parris and I specialise in helping business owners, like you, to realise the true potential of your business. Whether that is getting you back on track with your business plan or helping to devise and implement new plans that you never thought possible.
Some of my clients see me as a coach, a mentor, a consultant and some even as a financial therapist!
Based near Milton Keynes I primarily work with owner managed and family businesses between London and Birmingham.
I offer a broad spectrum of business development services including business coaching, business growth planning, sales and marketing support, personnel support and systems reviews.
I am not just another business consultant as I see the job through with implementation should you require it and I will work with you on a retained basis as an addition to your team or on a project by project basis...your call...and there is no tie in. You work with me for as long as you are seeing the results.
Your minimum requirement? You need to be ambitious enough to reach or exceed your personal and business potential. Together we will make it happen!